Benefits of IoT for eCommerce

Updated 25 June 2020

IoT is becoming more popular in the world of eCommerce with companies of all sizes adapting systems and streamlining processes. Here we will discuss “Benefits of IoT for eCommerce”.

Internet of Things is a system of interconnected computing devices, objects, mechanical and digital machines.

That are given unique identifiers and can transfer data over a network without the need for the human to computer or computer to computer interaction.

This allows for everything from inventory tracking to target marketing when used properly.

Internet of thing

There are both benefits and risks to adding this together and weighing those can help you make the best system.

Warehouse and Supply Chain Management

Using an IOT sim card system in your warehouse and throughout your supply chain can help you manage your inventory, track shipments, and find stock more quickly for customers.

This type of system uses a unique sim card or RFID tag for each device and package in the system. When the devices interact with the tag, the sim card allows the data to transfer across the network.

Inventory Management


If you have a mobile for each warehouse employee with list of items to find and pack, then each time an employee picks up an item with RFID tag, mobile device tells your inventory system that you have one less on a shelf and one being packaged for order.

Maintenance and Loss of Products

Many companies use IoT to remotely monitor devices for everything from updates to notifying customers that maintenance or repairs will be needed on specific parts.

Because technology is already used to monitor the condition and performance of equipment in industrial settings. It is readily adapt to keeping tabs on this information once smaller devices are sold to customers.

Maintenance Mode

It can also be use in this way to help customers recover products after a loss. And alert them if something has been left behind.

Many vehicle manufacturers will already use IoT to determine if the keys are still in the vehicle. When an owner attempts to lock it through a door button.

And uses such as monitoring your bike lock from your smartphone are on their way.

Smart Home Products

Smart home systems are not generally associated with eCommerce, but they are part of the IoT and associate with buying things online.

Whether you have RFID equipped buttons to help you reorder household goods, a voice assistant to help you browse for needed items.

Voice Assistant

A smart fridge giving you status updates on everything from filters to the number of juice boxes you have. You use the IoT for shopping more than most consumers want to admit.

This means that companies will soon, if they have not already. They have to start optimizing products for the voice assistant AI as they have been for search engine algorithms.


One of the biggest uses of the Internet of Things currently is gathering data for marketing analytics.

This remote monitoring of search trends, which products and services are popular on social media and even individual shopping patterns is what allows companies to target advertisements to their customers.

It is common to share a post about making a pie and then see advertisements for pie pans, crust recipes. And fresh fruit farms on social media and other sites you visit.

Social Media Marketing

This can go a long way towards increasing customer satisfaction in more than just target ads, however, as companies can see the trends in where customers are dissatisfied and make improvements to products, services and policies.

When new technology hits the market, it sparks a wildfire of innovation in many different areas from supply chain management to customer interactions, and the Internet of Things is helping eCommerce in many of the same ways.

That’s all about “Benefits of IoT for eCommerce”. Also, for any suggestions, you can contact us at

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