Case Study 3cat

3cat: Malaysia’s Leading Apple Device Reseller Grew Their Customer Base With Online Store Developed On Bagisto



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3cat is a leading brand in the Apple device market in Malaysia.

It established its presence through several services like trade-in, repair, and the sale of pre-owned Apple devices.

With a network of multiple physical stores all across Malaysia, 3cat has established itself as a trusted destination for all Apple devices.


In a strategic move to align with the evolving landscape of consumer preferences, 3cat recently took its services to new heights by launching its online store.

Bagisto development services help you achieve your business goals with various custom solutions and transform your single-seller store into a multi-seller marketplace, NFT marketplace, mobile app, and Saas-based solutions.

Expanding Used Apple Device Market In Malaysia

The used Apple device industry in Malaysia has witnessed significant growth in recent years.

As a country with a growing tech-intelligent population, Malaysia has become a major marketplace for pre-owned Apple devices.

The used Apple device industry in Malaysia is a rich hub of consumer demand and technological innovation.

In a study by Ken Research in 2022, the used phone market has grown at an annual average rate of 12.8% – and this growth is projected to be 14.9% yearly from 2022 to 2026

Consumers are attracted to high-quality products at more accessible prices and actively participate in buying and selling used Apple gadgets.


Before launching its online store, 3cat operated multiple physical stores across Malaysia.

A non-digital business model slowed their business scalability.

Recognizing the growing demand for online services, they sought a solution that could handle trade-ins, repairs, and the sale of used Apple devices on a single platform.

As their business grew, managing an expanding customer base, product catalog, and operations became challenging without a scalable platform.

They wanted a platform on which they could get access to sales, products, and customer reports at the admin panel which is quite easy with the Bagisto 2.0.

Customization Friendly

The customization capabilities of Bagisto helped 3cat to create a unique and branded online shopping experience.


They could modify the appearance, layout, and functionality of the platform according to their business goals and customer needs.

Responsive Design

With Bagisto’s responsive design features, 3cat ensured that their online store provided a smooth experience across various devices.

This responsiveness is crucial in today’s digital world where users access platforms from different devices.


Bagisto’s scalability helped in 3cat’s growth, allowing it to expand its online presence and services without compromising performance.


This ensured that the platform could handle increasing user traffic and a growing product catalog.

Inventory Management

Bagisto’s powerful inventory management features helped 3cat to efficiently manage its product catalog.


This included tracking stock levels, updating product information, and managing the availability of used Apple devices in real-time.

User-Friendly Interface

The user-friendly interface of Bagisto contributed to an enhanced customer experience.


3cat customers could easily navigate the online store, explore product categories and complete transactions with ease.

Analytics and Reporting Tools

Bagisto’s advanced analytics and reporting capabilities helped in observing performance, sales trends, and customer behavior.

This data-driven understanding helped 3cat make informed business decisions and optimize its strategies.


Bagisto’s built-in SEO features allowed 3cat to optimize its online store for search engines, improving visibility and attracting organic traffic.


This resulted in increased online visibility and higher rankings in search engine results.

End Note

In summary, 3cat successfully transformed its business model, combining online services with the reliability of physical stores.

The case of 3cat displays how Bagisto’s adaptability and features helped businesses in the competitive Apple device market.

Bagisto’s feature set provided 3cat with a foundation to establish and expand its online presence.

Bagisto provides a range of extensions and features like multi-currency support, and multi-lingual capabilities.

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