Laravel eCommerce Multi-Tenant SaaS RMA extension allows the Laravel e-commerce multi-tenants to manage their customers’ product returns, refunds, product exchanges with RMA (Return Merchandise Authorization) system.
Please Note – To use this extension, you must install Laravel e-Commerce Multi Company SaaS Module first.
Complete Features List
- Customers and guests can request RMA to cancel orders and return/Exchange.
- Customers and guests will be able to send messages over the request of RMA.
- Admin can set “Default Allowed Days” to create RMA by buyer.
- Supported product types are Bundle products, Grouped products, Configurable products, and Simple products.
- The Tenants Admin can select the allowed product types for RMA.
- The RMA reasons will be based on the resolution type.
- Print RMA details
- The Tenants Admin can create the RMA on behalf of the customer.
- The Tenants Admin can set the RMA YES/No on a particular product.
- The return/Exchange window will be visible on the “New RMA” page while creating a new RMA.
- RMA Custom Field has been added to the Create customizable fields for the RMA Request Form.
- Buyer and Tenants Admin can communicate using the RMA system.
- Using Return Quantity, the admin will return the RMA quantity to their store.
- The customer and the admin receive notification emails.
- The super admin can view the tenant’s complete list of RMAs on their end.