Bagisto Chatbot connects your store’s product catalog to an AI assistant that answers customer questions in real time.

It also works with your store to search products, manage the cart, and complete checkout, all inside the chat.

The module runs on MySQL, MariaDB, and PostgreSQL, and it supports Bagisto v2.5.0.

Features of Bagisto Chatbot

1. Connects your product catalog to the chatbot, so customers ask about products in plain language.
2. Indexes products, categories, and CMS pages automatically, and updates the index whenever they change.
3. Also shares product details such as descriptions, prices, stock availability, and images.
4. Then answers with product attributes, variant options, reviews, and ratings from the catalog.
5. Uses the ongoing conversation to refine results, so a follow-up like “show me cheaper ones” works without repeating context.
6. Lets customers add products to the cart, view the cart, remove items, and update quantities from the chat.
7. Finally walks customers through the full checkout: address, shipping, payment, and placing the order.
8. Runs semantic product search on Elasticsearch, or natively on MariaDB 11.7+ without a separate search cluster.
9. Works with any AI provider you set up in MagicAI, including OpenAI, Anthropic, Gemini, and Mistral.
10. Lets the admin enable or disable the chatbot, pick the AI model, and choose the search driver.
11. Supports all 22 Bagisto locales and a store table prefix.