Bagisto Chatbot connects your store’s product catalog to an AI-powered assistant that answers customer questions in real time.

It works with your Bagisto store to search products, check details, manage the cart, and complete checkout, all inside the chat.

Features List:

• Connects your Bagisto product catalog to the chatbot, so customers can ask about products in plain language.
• Automatically indexes products, categories, and CMS pages, and keeps the index in sync whenever they change.
• Lets the chatbot share product details like descriptions, prices, stock availability, and images.
• Answers using product attributes, variant options, reviews, and ratings pulled straight from the catalog.
• Uses the ongoing conversation to refine results, so a follow-up like “show me cheaper ones” works without repeating context.
• Lets customers add products to the cart, view the cart, remove items, and update quantities from the chat.
• Walks customers through a full checkout: address, shipping, payment, and placing the order.
• Runs semantic product search on Elasticsearch or, since v2.4.11, natively on MariaDB 11.7+, no separate search cluster required.
• Works with any AI provider configured through MagicAI, including OpenAI, Anthropic, Gemini, and Mistral.
• Enable or disable the chatbot, and pick its AI model, from the admin panel.