Introduction
B2B eCommerce has revolutionized the way businesses interact with each other.
With the help of B2B eCommerce, customers can come to an online platform and check out other companies and suppliers from all across the globe.
B2B eCommerce is a type of shopping that takes place between companies. It lets businesses purchase items straight from the makers or suppliers.
Here, we will discuss the top 10 features of B2B eCommerce. Big companies can use these features to make their processes smoother. They can also improve how well they work.
Top 10 features of B2B e-commerce
1. Quotation Process
The quotation process is a crucial feature of B2B eCommerce built on Bagisto. This allows customers to request prices for products or services that are not listed with fixed pricing.
This feature is helpful for companies that handle large orders. It’s also great for creating custom solutions or when discussing prices.
Customized Pricing: Special plans are made just for each customer depending on what they need.
Better Customer Experience: Promotes discussions, making customers happier and more loyal and it also helps in increased sales success.
2. Quick Order and Bulk Ordering
Quick order and bulk ordering is a feature that allows customers to bulk order products to speed up the process. The customer can upload a CSV file to add products to their cart quickly.
This feature saves time and streamlines the process also it helps to reduce manual errors.
Quick ordering in the Bagisto B2B Marketplace enhances the user experience for suppliers, ensuring efficient and seamless operations.
3. Supplier Buyer Communication Feature
The supplier-buyer communication feature lets customers talk to suppliers about products and deliveries. This tool helps create a strong relationship between the seller and the buyer.
It helps to Improve customer experience in B2B e-commerce build trust and increase customer satisfaction. Better communication between suppliers and buyers
4. Microsite for Suppliers
Suppliers can use microsites to take charge of their brands and showcase them better. This feature helps give the supplier’s store a more polished and professional appearance.
Buyers will build more trust in the suppliers as they will get a separate subdomain of the sellers.
5. Customer Sub-Account Management
Customer sub-account management is a tool that lets customers set up sub-accounts for various departments. This tool helps big companies manage and control their accounts more effectively.
The main customer can manage multiple sub-accounts for a single customer. They can offer customizable permissions for sub-accounts It helps to enhance the order approval process.
It also helps streamline the order approval process for large enterprises and Improves order management efficiency.
6. Multiple Shopping Lists
Customers can use multiple shopping lists to make several shopping carts. This feature helps them stay organized and plan for what they want to buy in the future.
Single customers can manage multiple shopping lists. They can create customizable lists for specific purchases. It helps customers to organize their purchases in B2B eCommerce.
7. Partial Payment Option
A partial payment option lets customers pay for their purchases in smaller amounts over time instead of all at once. This is helpful because it gives both the seller and the buyer some financial safety.
It provides financial security for both parties. Things will run more smoothly and efficiently. This functionality will provide instalment plans for large transactions.
Which helps to build customers in the long run. It helps in managing large transactions efficiently.
8. Product Bulk Upload
Product bulk upload in Bagisto is a feature that allows suppliers to upload multiple products at once. This feature saves time and reduces manual errors.
Quick uploading and product management and it provides a good supplier user experience. Helps in streamlining the product management process for suppliers.
Note: If you are looking for SaaS B2B Marketplace then you can check our Laravel eCommerce SaaS B2B Marketplace.
9. Customer-Group Based Pricing
Customer group-based pricing in Bagisto is a feature that allows sellers to set prices based on customer groups. This feature provides personalized pricing and attracts high-value customers.
With the help of this functionality, the customer will get enhanced pricing flexibility and improve the customer experience.
10. Sample Product Feature
A sample product feature lets customers ask for sample items before they buy something. This makes shopping more enjoyable and helps customers feel happier with their choices.
This functionality helps the customer to test the products before making a large purchase. And it provides a good shopping experience.
Pros and Cons
Pros:
- Reduce operational costs
- The supplier can view orders, customers, product lists, and inventory all in one spot.
- All invoices and payment bills are present in one place
- Products are accessible at the store 24/7.
- Sellers can check customer behaviour through Google Analytics
Cons:
- Initial set-up cost is high to build a B2B eCommerce platform
- Complex buying process
- It can be hard to buy things when you can’t touch them.
- The admin might need to make some changes to the process, which could take a lot of time and work to develop.
Conclusion
All these features are vital components of modern B2B eCommerce. They help businesses fulfil customer needs and retain customers effectively.
By implementing these features, businesses can provide a seamless experience for their customers. This helps them stay competitive in the growing eCommerce industry.
If you have any issues also feel free to raise a ticket at Bagisto Uvdesk.