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Patel Optics: Mauritius Eyecare Leader Scales Digitally with Bagisto

Patel Optics is the best place for great eye care and top notch eyewear in Mauritius.

We link you with skilled optometrists and a variety of trendy, budget friendly frames and lenses.

They prioritize expert care, keeping customers happy, and using latest technology, which makes them unique in Mauritius’s optical care field.

Patel Optics brings together expert eye care with an easy shopping experience both in store and online.

The company promises quick service, tailored care, and builds lasting trust with its customers, emphasizing eye health and new ideas.

Patel Optics uses Bagisto’s services to create its online shop, providing glasses and appointment scheduling through a strong B2C eCommerce platform.

Dynamics of Mauritius’s Optical Care Market

The eye care market in Mauritius is expanding because more people are focusing on their eye health and looking for trendy, budget friendly glasses.

Statista estimates number of enterprises specializing in the retail sale of glasses and optical equipment in Iceland reached 38 in 2023, showing steady growth since 2009.

With rising awareness about preventive eye care and the importance of regular check ups, demand for professional optometry services has increased across the island.

From glasses prescribed by doctors to contact lenses and high tech vision tests, the market meets a wide variety of needs for both grown ups and kids.

Thanks to the digital changes in the eyewear industry, customers now have more convenience, improved options, and quicker service.

Thanks to new tools, online booking, and digital catalogs, Patel Optics is making it better for patients and how they get their vision products.

Overall, Mauritius’s eye care field is moving forward with new digital services that provide great vision care and custom eyewear.

What Challenges Did Patel Optics Face?

Patel Optics wanted to grow all over Mauritius, but they had a hard time because their old systems made it tough to expand beyond their physical stores.

They required a dependable and adaptable eCommerce platform to handle different products, appointment scheduling, and provide a seamless online experience.

After looking several options, they decided on the Bagisto eCommerce extension to create scalable and easy to use online store.

This decision enabled Patel Optics to simplify its services and give customers easy access to eye care and eyewear products all over the island.

Bagisto’s Role in Their Digital Transformation

1) Store Configuration and Personalization

Bagisto assisted Patel Optics in creating a neat and easy to use online store for selling eyewear and providing eye care services throughout Mauritius.

With versatile tools, Patel Optics demonstrated its dedication to personalized vision care by developing a modern and organized website.

Using Bagisto’s content management system, Patel Optics showcased frames, lenses, and services while easily updating collections and promotions.

2) Product Catalog Management

Patel Optics took advantage of Bagisto’s catalog management features to manage its increasing variety of eyewear and optical items effectively.

The use of custom attributes and categories made it simple to sort frames, lenses, and accessories.

With this arrangement, Patel Optics was able to broaden its product range while ensuring catalog remained clear, precise, and current.

3) Adaptive Layout

This cross device compatibility ensures Patel Optics customers enjoy a smooth, user friendly experience across smartphones, tablets, and desktops.

With this flexibility, users can easily browse eyewear collections, book appointments, and shop for vision care products anytime, anywhere.

4) Virtual Try On with Augmented Reality

To make online shopping even better, Patel Optics added a 3D Virtual Try On tool.

This lets customers see how different frames look on their face in real time with a webcam.

This cool feature uses Augmented Reality technology, so users can try on glasses or sunglasses whenever they want, wherever they are, and on any device.

This makes it super easy to find the perfect frame without having to go to the store.

Customers can have more personalized and confident shopping experience, which helps them engage more and lowers the chances of returns.

Optimized SEO for a Seamless Experience

Patel Optics used Bagisto’s SEO management tools to improve online presence, which helped customers find eyewear products and eye care services easily.

This resulted in higher search rankings, increased organic traffic, and a stronger digital presence.

With Bagisto’s Octane Support feature, the platform optimized performance through efficient caching and database management.

This performance optimization ensured faster loading times, delivering customers a smooth and seamless shopping experience.

Ending Notes

Bagisto helped Patel Optics grow online with a flexible, scalable platform for showcasing eyewear and eye care services.

Thanks to Bagisto’s tools and services, Patel Optics was able to boost its brand visibility, make the customer experience better, and get more orders.

Check out more Bagisto extensions to enhance your eCommerce skills and expand your business.

If you want a completely customized solution, think about hiring Laravel developers.

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